FAQ – Frequently Asked Questions
1. What is AZ Store PK?
AZ Store PK is a Pakistan-based online shopping store offering original and quality products in Beauty, Personal Care, Lifestyle, and Daily Use categories at competitive price in Pakistan.
2. Are your products original?
Yes. We strive to provide genuine and quality-checked products. All items listed on AZ Store PK are selected carefully to ensure customer satisfaction.
3. Do you deliver all over Pakistan?
Yes, we offer nationwide delivery across Pakistan. Delivery timelines may vary depending on the customer’s location.
4. How long does delivery take?
Orders are usually delivered within 3–7 working days, depending on the city and courier service.
5. What payment methods do you accept?
We offer secure payment options. Available payment methods are shown at checkout.
(Cash on Delivery may be available for selected locations, if applicable.)
6. Can I return or exchange a product?
Yes. We have a clear return and refund policy. Products can be returned or exchanged within the specified timeframe mentioned in our Refund & Return Policy, subject to conditions.
7. How do I request a refund?
To request a refund, please contact our customer support through the Contact Us page with your order details. Our team will guide you through the process.
8. How can I contact AZ Store PK?
You can contact us through:
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Our Contact Us page
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Email or phone number mentioned on the website
Our customer support team will respond as soon as possible.
9. Is my personal information secure?
Yes. We value customer privacy and use secure systems to protect personal information. For more details, please review our Privacy Policy.
10. Prices shown are final?
Yes. All product prices listed on AZ Store PK are clearly mentioned with price in Pakistan. Any applicable charges are shown before order confirmation.
